Refund Policy

1. Refund Eligibility

Learning Era offers refunds under the following conditions:

  • Technical issues preventing access to purchased content
  • Duplicate charges
  • Service unavailability for extended periods
  • Course cancellation by Learning Era

2. Refund Process

To request a refund:

  1. Contact our support team within 7 days of purchase
  2. Provide your order details and reason for refund
  3. Allow 5-7 business days for processing
  4. Refunds will be issued to the original payment method

3. Non-Refundable Items

The following are not eligible for refunds:

  • Completed courses or accessed content
  • Downloaded study materials
  • Subscription fees for used periods
  • Certification fees

4. Partial Refunds

In certain cases, partial refunds may be granted based on:

  • Unused portion of subscription
  • Technical issues affecting specific features
  • Course modifications after purchase

5. Contact Information

For refund requests or questions about our refund policy, please contact:
Email: contact@learningera.co.in
Support Hours: Monday to Friday, 9:00 AM to 6:00 PM IST
Visit our Contact Page →